RE: Overage Notification
This is a multipart message in MIME format. ——=_NextPart_000_00C4_01DAF7AA.6DFD9FD0 Content-Type: multipart/alternative; boundary=”—-=_NextPart_001_00C5_01DAF7AA.6DFD9FD0″ ——=_NextPart_001_00C5_01DAF7AA.6DFD9FD0 Content-Type: text/plain; charset=”UTF-8″ Content-Transfer-Encoding: quoted-printable Thank you Jovana, thank you, we finally managed to do it, not through = paypal, but with directly card details. Thanks for the explanation also. Best, =20 Tasos Vogiatzis Managing Director =20 www.brainfoodmedia.gr | = www.brainfood.gr=20 =20…
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Thank you Jovana, thank you, we finally managed to do it, not through =
paypal, but with directly card details.
Thanks for the explanation also.
Best,
=20
Tasos Vogiatzis
Managing Director
=20
www.brainfoodmedia.gr | =
www.brainfood.gr=20
=20
P. 212-1056743 | M: +306940715510
=20
=20
From: Jovana Gvero =20
Sent: Monday, August 26, 2024 10:07 AM
To: Tasos Vogiatzis
Cc: =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
; Stefan Velickovic =
; Customer Success =
; =
=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85
Subject: Re: Overage Notification
=20
Dear Tasos,
Just wanted to confirm that your payment was successfully processed this =
morning. Your account has been reset, and you should now see your new =
monthly plan reflected.
Regarding the contract, it appears there may have been some =
misunderstanding. The contract is for a 12-month term to maintain the =
offered conditions and pricing. However, you may cancel the contract at =
any time by providing a written notice of 30 days. Here you can find the =
sentence in our terms and conditions that confirms this:=20
1. Termination
The parties may terminate the use agreement by cause or by convenience =
at any time without any termination period, except if the parties agreed =
differently within the Service Order or other individual agreement.
Please let me know if you have any further questions or need additional =
clarification.
Jovana
=20
On Fri, 23 Aug 2024 at 17:09, Tasos Vogiatzis <tv@brainfoodmedia.gr =
> wrote:
Hi Jovana
We paid for the first one (overage)
It seems that for subscription paypal process is not accepted, I =
don=E2=80=99t know, I have sent this to our accounting.
As for the agreement, it=E2=80=99s a commitment for 12 months, with no =
way of exit as I understand.
Let=E2=80=99s do it for 3 months firstly, and then extend it or have a =
term of 30 days notice exit.
Best,
=20
Tasos Vogiatzis
Managing Director
=20
www.brainfoodmedia.gr | =
www.brainfood.gr=20
=20
P. 212-1056743 | M: +306940715510
=20
=20
From: Jovana Gvero <jovana.gvero@target-video.com =
>=20
Sent: Friday, August 23, 2024 2:32 PM
To: Tasos Vogiatzis <tv@brainfoodmedia.gr =
>
Cc: =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr >; Stefan =
Velickovic <stefan.velickovic@target-video.com =
>; Customer Success =
<csm@target-video.com >; =
=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85 <andgian@brainfoodmedia.gr =
>
Subject: Re: Overage Notification
=20
Hi Tasos,=20
=20
I am sending the calculation for overage – 10168 GB x 0.033 EUR/GB- =
total 335.5 EUR. Here is the payment link: =
https://cms.target-video.com/StripePayments/paynow/26014
=20
As part of the acquisition process, between Target Video GmbH and =
BridTV, we’d like to inform you of an important update regarding our =
payment processing system. As part of our ongoing commitment to =
enhancing our services, we have recently transitioned to a new payment =
processor – Stripe Payment Platform. Please use the specified payment =
link provided below to complete the manual payment process for the new =
subscription:
https://cms.target-video.com/StripePayments/checkout/24a79d31-c0ce-49ec-a=
d21-540fe3947c3c
=20
Also, to establish a new monthly commitment, it is necessary to sign a =
contract with Target Video. I have attached the draft for your review. =
Please provide your feedback on the contract, and if everything is in =
order on your end, kindly fill in the company information. =20
Let me know if you have any questions.=20
=20
Jovana
=20
On Fri, 23 Aug 2024 at 11:06, Tasos Vogiatzis <tv@brainfoodmedia.gr =
> wrote:
Hi Jovana,
Thanks for the offer
Please recalculate and please send me the overage consumption with this =
offer as well, so as to pay this as well.
I can make the payment later in the afternoon and send you the payment =
info.
Thanks,
=20
Tasos Vogiatzis
Managing Director
=20
www.brainfoodmedia.gr | =
www.brainfood.gr=20
=20
P. 212-1056743 | M: +306940715510
=20
=20
From: Jovana Gvero <jovana.gvero@target-video.com =
>=20
Sent: Friday, August 23, 2024 11:51 AM
To: Tasos Vogiatzis <tv@brainfoodmedia.gr =
>
Cc: =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr >; Stefan =
Velickovic <stefan.velickovic@target-video.com =
>; Customer Success =
<csm@target-video.com >; =
=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85 <andgian@brainfoodmedia.gr =
>
Subject: Re: Overage Notification
=20
Hi Tasos,=20
We are pleased to offer you 15TB for 500 EUR per month. Stefan will send =
you the payment link shortly. Once payment is completed, the new plan =
will be activated for you. Please note that overage consumption will be =
invoiced separately.
Kindly confirm your acceptance so we can proceed with the next steps.
Jovana
=20
On Thu, 22 Aug 2024 at 10:02, Tasos Vogiatzis <tv@brainfoodmedia.gr =
> wrote:
Hello=E2=80=A6
In our meeting the proposal was 500 for 15TB, why did this changed in a =
day?
We can proceed with your last offer, not this one, and recalculate all =
overage usage with the same rate as above.
In any case, rates more than 0.03 are very difficult for an effective =
and viable monetization model and rates more than 0.035 make the project =
unsustainable. As we are now on test period, with small consumption =
volumes, I understand that we can=E2=80=99t get much better rates, but =
let=E2=80=99s please keep it to a minimum of what you proposed on our =
call.
Please come back to us as soon as possible, as we already started the =
consumption again since yesterday.
Best,
=20
Tasos Vogiatzis
Managing Director
=20
www.brainfoodmedia.gr | =
www.brainfood.gr=20
=20
P. 212-1056743 | M: +306940715510
=20
=20
From: Jovana Gvero <jovana.gvero@target-video.com =
>=20
Sent: Thursday, August 22, 2024 10:39 AM
To: =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr >
Cc: Stefan Velickovic <stefan.velickovic@target-video.com =
>; Tasos Vogiatzis =
<tv@brainfoodmedia.gr >; Customer Success =
<csm@target-video.com >; =
=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85
Subject: Re: Overage Notification
=20
Hi Tasos and Theodora,=20
=20
I hope this message finds you well.
As I mentioned in our previous meeting, we no longer offer prepaid =
unlimited premium plans. We have transitioned to a new business model =
based on a monthly subscription with a minimum commitment.
Based on the current figures from our dashboard, I would recommend a =
plan that includes 13TB of bandwidth per month at a rate of =
=E2=82=AC0.04 per GB, totaling =E2=82=AC520 per month. Any consumption =
exceeding 13TB per month will be charged at the same rate of =
=E2=82=AC0.04 per GB.
If your consumption increases, we would be happy to revise the offer and =
explore potential adjustments to the pricing.
Regarding the overage, our proposal here is to use the standard package =
rates rather than the overage rates to better accommodate your needs.
We welcome any thoughts you may have or any additional questions you =
might want to discuss.
Looking forward to your feedback.
Jovana
=20
On Tue, 20 Aug 2024 at 08:43, Jovana Gvero =
<jovana.gvero@target-video.com > =
wrote:
Agreed.=20
=20
Thanks for the heads up! Let’s discuss everything today at 2pm. Here is =
the link: https://meet.google.com/bbo-fbgb-hvm.=20
=20
Best,=20
Jovana
=20
On Mon, 19 Aug 2024 at 15:13, =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr > wrote:
Hello Jovana=20
Great let=E2=80=99s schedule it at 2pm EEST tomorrow.=20
=20
Just a heads up on the matters we want to discuss
=20
1. How can we maintain high viewability rates.
2. Bandwidth – CDN rates.
3. Target video=E2=80=99s Adserver.
=20
Thank you and we are on hold for the invitation.=20
=20
Best
Theodora Kiourkenidou
Brainfood Media
www .brainfoodmedia.gr | www =
.influencing.gr
Alfavita.gr | Allyou.gr | Avopolis.gr | Botrini.gr | Childit.gr | =
Enwsi.gr
Epixeiro.gr | Platform.gr | Tetrapodo.gr | glykouli =
.gr | Thecaller.gr=20
Avlonos 1, Athens, zip. 104 43
doraq@brainfoodmedia.gr =20
P. +30 212 1056743 =E2=80=93 Int. 103
=20
=20
From: Jovana Gvero <jovana.gvero@target-video.com =
>=20
Sent: Monday, August 19, 2024 3:36 PM
To: =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr >
Cc: Stefan Velickovic <stefan.velickovic@target-video.com =
>; Tasos Vogiatzis =
<tv@brainfoodmedia.gr >; Customer Success =
<csm@target-video.com >; =
=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85 <andgian@brainfoodmedia.gr =
>
Subject: Re: Overage Notification
=20
Hi Theodora,=20
=20
Let’s do 2pm EEST for tomorrow. I will send an invite soon.
=20
Looking forward to speaking with you!
=20
Jovana
=20
=20
On Mon, 19 Aug 2024 at 10:53, =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr > wrote:
Hello Jovana=20
I hope you are fine=20
=20
I would like to propose scheduling our meeting for tomorrow between =
11:30 AM =E2=80=93 2:00 PM EEST, if this time works for you and your =
team.
=20
Please let me know if this timeslot is convenient.
=20
Best
Theodora Kiourkenidou
Brainfood Media
www.brainfoodmedia.gr | =
www.influencing.gr =20
Alfavita.gr | Allyou.gr | Avopolis.gr | Botrini.gr | Childit.gr | =
Enwsi.gr
Epixeiro.gr | Platform.gr | Tetrapodo.gr | glykouli.gr =
| Thecaller.gr=20
Avlonos 1, Athens, zip. 104 43
doraq@brainfoodmedia.gr =20
P. +30 212 1056743 =E2=80=93 Int. 103
=20
=20
From: Jovana Gvero <jovana.gvero@target-video.com =
>=20
Sent: Monday, August 19, 2024 11:09 AM
To: =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr >
Cc: Stefan Velickovic <stefan.velickovic@target-video.com =
>; Tasos Vogiatzis =
<tv@brainfoodmedia.gr >; Customer Success =
<csm@target-video.com >; =
=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85 <andgian@brainfoodmedia.gr =
>
Subject: Re: Overage Notification
=20
Dear Theodora and Tasos,=20
=20
Sorry for the late reply. I suggest we schedule a meeting so that we can =
go over all the details and find the best possible solution for this =
situation? Please suggest a few time slots that suit you the best. You =
have been our client for many years, and it is very important for us to =
find a solution as soon as possible.
=20
Let us know what you think!
=20
Jovana
=20
On Mon, 19 Aug 2024 at 09:47, =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr > wrote:
Kind reminder
Theodora Kiourkenidou
Brainfood Media
www.brainfoodmedia.gr | =
www.influencing.gr =20
Alfavita.gr | Allyou.gr | Avopolis.gr | Botrini.gr | Childit.gr | =
Enwsi.gr
Epixeiro.gr | Platform.gr | Tetrapodo.gr | glykouli.gr =
| Thecaller.gr=20
Avlonos 1, Athens, zip. 104 43
doraq@brainfoodmedia.gr =20
P. +30 212 1056743 =E2=80=93 Int. 103
=20
=20
From: =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr >=20
Sent: Wednesday, July 31, 2024 10:32 AM
To: ‘Stefan Velickovic’ <stefan.velickovic@target-video.com =
>; ‘Tasos Vogiatzis’ =
<tv@brainfoodmedia.gr >
Cc: ‘Jovana Gvero’ <jovana.gvero@target-video.com =
>; ‘Customer Success’ =
<csm@target-video.com >; =
‘=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85’
Subject: RE: Overage Notification
=20
Good morning Stefan=20
Thank you for your help=20
=20
Tasos will soon follow up with the payments and the renewal of our plan. =
=20
As you know, our platform is currently in the beta testing phase, and we =
are experimenting with various demand partners and ad formats. We have =
also initiated discussions about integrating your demand into our system =
through code tags.
=20
The recent overconsumption to the enimerotiko.gr =
, occurred after we altered a setting to keep the player open at the =
request of a demand partner who wanted to improve viewability. The =
immediate results were impressive, with a significant improvement in =
viewability rates. However, we underestimated the impact on our =
bandwidth consumption, leading to an overconsumption issue.
=20
Enimerotiko.gr is a high-traffic website, and the test traffic is not =
representative of its actual traffic volume. This has led us to =
reconsider the use of the video player, especially in terms of whether =
it will ultimately balance our profitability. Our initial strategy was =
to keep the player closed when there were no ads to serve, but we tested =
the open player to see if it would affect the viewability rate, and it =
did, quite positively. We faced similar issues with most of the demand =
partners we tested.
=20
To resolve this, we would greatly appreciate your team’s expertise. The =
key question we need to address is: how can we maintain high viewability =
rates while ensuring the player only opens when there is an ad to serve?
=20
We look forward to your feedback and any suggestions you may have to =
help us navigate this challenge.
=20
Best
=20
Theodora Kiourkenidou
Brainfood Media
www.brainfoodmedia.gr | =
www.influencing.gr =20
Alfavita.gr | Allyou.gr | Avopolis.gr | Botrini.gr | Childit.gr | =
Enwsi.gr
Epixeiro.gr | Platform.gr | Tetrapodo.gr | glykouli.gr =
| Thecaller.gr=20
Avlonos 1, Athens, zip. 104 43
doraq@brainfoodmedia.gr =20
P. +30 212 1056743 =E2=80=93 Int. 103
=20
=20
From: Stefan Velickovic <stefan.velickovic@target-video.com =
>=20
Sent: Monday, July 29, 2024 2:57 PM
To: Tasos Vogiatzis <tv@brainfoodmedia.gr =
>
Cc: =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr >; Jovana =
Gvero <jovana.gvero@target-video.com =
>; Customer Success =
<csm@target-video.com >
Subject: Re: Overage Notification
=20
Hello,=20
As far as I can see, the reason for the sudden increase in bandwidth =
consumption is enimerotiko.gr , starting from =
26th of July:
Best regards
Stefan
=20
On Mon, 29 Jul 2024 at 13:48, Tasos Vogiatzis <tv@brainfoodmedia.gr =
> wrote:
Hello
3 days ago we were at 75% of a $1200 program that lasted over a year
And in 2 days we have $1000 charge?????
It=E2=80=99s VERY URGENT=E2=80=A6
=20
Tasos Vogiatzis
Managing Director
=20
www.brainfoodmedia.gr | =
www.brainfood.gr=20
=20
P. 212-1056743 | M: +306940715510
=20
=20
From: Stefan Velickovic <stefan.velickovic@target-video.com =
>=20
Sent: Monday, July 29, 2024 2:25 PM
To: =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr >
Cc: Tasos Vogiatzis <tv@brainfoodmedia.gr =
>; Jovana Gvero <jovana.gvero@target-video.com =
>; Customer Success =
<csm@target-video.com >
Subject: Overage Notification
=20
Hello Theodora,
I hope you are doing well.
I want to inform you that your account has exceeded the allocated =
bandwidth usage and has reached an overage of $822.86 due to an =
additional usage of 8.2 TB.
Your initial plan, which includes 21 TB of data, has been exceeded.=20
Consequently, any further bandwidth consumption will be billed at the =
overage rates.
I would suggest that we revise your plan as soon as possible, and agree =
on the best option for continued cooperation.
Best regards
Stefan
–=20
=20
=
=20
Stefan Velickovic
Customer Success Manager
Team Lead
=20
Brid Video d.o.o. – a TargetVideo =
Company
Omladinskih brigada 88b | 11000 Beograd | MB 20897651
=09
=09
=
=20
=09
=20
=20
–=20
=20
=
=20
Stefan Velickovic
Customer Success Manager
Team Lead
=20
Brid Video d.o.o. – a TargetVideo =
Company
Omladinskih brigada 88b | 11000 Beograd | MB 20897651
=09
=09
=
=20
=09
=20
=20
–=20
=20
Jovana Gvero
Business Development Manager
=20
=20
=20
target-video.com
=20
+381601837833
Brid Video d.o.o. – a TargetVideo =
Company
Omladinskih brigada 88b | 11000 Beograd | MB 20897651
=20
=20
–=20
=20
Jovana Gvero
Business Development Manager
=20
=20
=20
target-video.com
=20
+381601837833
Brid Video d.o.o. – a TargetVideo =
Company
Omladinskih brigada 88b | 11000 Beograd | MB 20897651
=20
=20
–=20
=20
Jovana Gvero
Business Development Manager
=20
=20
=20
target-video.com
=20
+381601837833
Brid Video d.o.o. – a TargetVideo =
Company
Omladinskih brigada 88b | 11000 Beograd | MB 20897651
=20
=20
–=20
=20
Jovana Gvero
Business Development Manager
=20
=20
=20
target-video.com
=20
+381601837833
Brid Video d.o.o. – a TargetVideo =
Company
Omladinskih brigada 88b | 11000 Beograd | MB 20897651
=20
=20
–=20
=20
Jovana Gvero
Business Development Manager
=20
=20
=20
target-video.com
=20
+381601837833
Brid Video d.o.o. – a TargetVideo =
Company
Omladinskih brigada 88b | 11000 Beograd | MB 20897651
=20
=20
–=20
=20
Jovana Gvero
Business Development Manager
=20
=20
=20
target-video.com
=20
+381601837833
Brid Video d.o.o. – a TargetVideo =
Company
Omladinskih brigada 88b | 11000 Beograd | MB 20897651
=20
=20
–=20
=20
Jovana Gvero
Business Development Manager
=20
=20
=20
target-video.com
=20
+381601837833
Brid Video d.o.o. – a TargetVideo =
Company
Omladinskih brigada 88b | 11000 Beograd | MB 20897651
=20
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o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
Thank you Jovana, thank you, we finally =
managed to do it, not through paypal, but with directly card =
details.
Thanks for the explanation =
also.
Best,
Tasos Vogiatzis
Managing Director
www.brainfoodmedia.gr | www.brainfood.gr
P. 212-1056743 | M: +306940715510
From: Jovana =
Gvero <jovana.gvero@target-video.com>
Sent: Monday, =
August 26, 2024 10:07 AM
To: Tasos Vogiatzis =
<tv@brainfoodmedia.gr>
Cc: =
=CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr>; Stefan Velickovic =
<stefan.velickovic@target-video.com>; Customer Success =
<csm@target-video.com>; =
=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85 <andgian@brainfoodmedia.gr>
Subject: Re: =
Overage Notification
Dear =
Tasos,
Just wanted to confirm that your payment was =
successfully processed this morning. Your account has been reset, and =
you should now see your new monthly plan =
reflected.
Regarding the contract, it appears there may =
have been some misunderstanding. The contract is for a 12-month term to =
maintain the offered conditions and pricing. However, you may cancel the =
contract at any time by providing a written notice of 30 days. Here you =
can find the sentence in our terms and conditions that confirms =
this:
1. =
Termination
T=
he parties may terminate the use agreement by cause or by convenience at =
any time without any termination period, except if the parties agreed =
differently within the Service Order or other individual =
agreement.
Please let me know if you have any =
further questions or need additional =
clarification.
Jovana
On Fri, 23 Aug 2024 at 17:09, Tasos Vogiatzis <tv@brainfoodmedia.gr> =
wrote:
Hi Jovana
We paid for the first one (overage)
It seems that for subscription paypal process is not accepted, I =
don=E2=80=99t know, I have sent this to our =
accounting.As for the agreement, it=E2=80=99s a commitment for 12 months, with no =
way of exit as I understand.Let=E2=80=99s do it for 3 months firstly, and then extend it or have a =
term of 30 days notice exit.Best,
Tasos Vogiatzis
Managing Director
www.brainfoodmedia.gr | www.brainfood.gr =
P. 212-1056743 | M: +306940715510
From: Jovana =
Gvero <jovana.gvero@target-video.com>
Sent: =
Friday, August 23, 2024 2:32 PM
To: Tasos Vogiatzis <tv@brainfoodmedia.gr>
Cc: =
=CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr>; Stefan Velickovic =
<stefan.velickovic@target-video.com>; Customer =
Success <csm@target-video.com>; =
=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85 <andgian@brainfoodmedia.gr>
Subject: =
Re: Overage Notification
Hi =
Tasos,
I am =
sending the calculation for overage – 10168 GB x 0.033 EUR/GB- total =
335.5 EUR. Here is the payment link: https://cms.target-video.com/StripePayments/paynow/2601=
4
As part of =
the acquisition process, between Target Video GmbH and BridTV, =
we’d like to inform you of an important update regarding =
our payment processing system. As part of our ongoing =
commitment to enhancing our services, we have recently transitioned to =
a new payment processor – =
Stripe Payment Platform. Please use the =
specified payment link provided below to complete the =
manual payment process for the new =
subscription:
Also, to =
establish a new monthly commitment, it is necessary to sign a contract =
with Target Video. I have attached the draft for your review. Please =
provide your feedback on the contract, and if everything is in order on =
your end, kindly fill in the company =
information.Let me know =
if you have any questions.
Jovana
On Fri, 23 =
Aug 2024 at 11:06, Tasos Vogiatzis <tv@brainfoodmedia.gr> =
wrote:Hi Jovana,
Thanks for the offer
Please recalculate and please send me the overage consumption =
with this offer as well, so as to pay this as =
well.I can make the payment later in the afternoon and send you the payment =
info.Thanks,
Tasos Vogiatzis
Managing Director
www.brainfoodmedia.gr | www.brainfood.gr =
P. 212-1056743 | M: +306940715510
From: Jovana =
Gvero <jovana.gvero@target-video.com>
Sent: =
Friday, August 23, 2024 11:51 AM
To: Tasos Vogiatzis <tv@brainfoodmedia.gr>
Cc: =
=CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr>; Stefan Velickovic =
<stefan.velickovic@target-video.com>; Customer =
Success <csm@target-video.com>; =
=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85 <andgian@brainfoodmedia.gr>
Subject: =
Re: Overage Notification
Hi Tasos,
We are pleased to =
offer you 15TB for 500 EUR per month. Stefan will send you the payment =
link shortly. Once payment is completed, the new plan will be activated =
for you. Please note that overage consumption will be invoiced =
separately.Kindly confirm your acceptance so we can =
proceed with the next =
steps.Jovana
On Thu, 22 =
Aug 2024 at 10:02, Tasos Vogiatzis <tv@brainfoodmedia.gr> =
wrote:Hello=E2=80=A6
In our meeting the proposal was 500 for 15TB, why did this changed in a =
day?We can proceed with your last offer, not this one, and recalculate all =
overage usage with the same rate as above.In any case, rates more than 0.03 are very difficult for an effective =
and viable monetization model and rates more than 0.035 make the project =
unsustainable. As we are now on test period, with small consumption =
volumes, I understand that we can=E2=80=99t get much better rates, but =
let=E2=80=99s please keep it to a minimum of what you proposed on our =
call.Please come back to us as soon as possible, as we already started the =
consumption again since yesterday.Best,
Tasos Vogiatzis
Managing Director
www.brainfoodmedia.gr | www.brainfood.gr =
P. 212-1056743 | M: +306940715510
From: Jovana =
Gvero <jovana.gvero@target-video.com>
Sent: =
Thursday, August 22, 2024 10:39 AM
To: =
=CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr>
Cc: Stefan =
Velickovic <stefan.velickovic@target-video.com>; Tasos =
Vogiatzis <tv@brainfoodmedia.gr>; Customer Success <csm@target-video.com>; =
=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85 <andgian@brainfoodmedia.gr>
Subject: =
Re: Overage Notification
Hi Tasos =
and Theodora,
I hope this message finds you =
well.As I mentioned in our previous meeting, we no =
longer offer prepaid unlimited premium plans. We have transitioned to a =
new business model based on a monthly subscription with a minimum =
commitment.Based on the current figures from our =
dashboard, I would recommend a plan that includes 13TB of =
bandwidth per month at a rate of =E2=82=AC0.04 per GB, totaling =
=E2=82=AC520 per month. Any consumption exceeding 13TB per =
month will be charged at the same rate of =E2=82=AC0.04 per =
GB.If your consumption increases, we would be happy to =
revise the offer and explore potential adjustments to the =
pricing.Regarding the overage, our proposal here is to =
use the standard package rates rather than the overage rates to better =
accommodate your needs.We welcome any thoughts you may =
have or any additional questions you might want to =
discuss.Looking forward to your =
feedback.Jovana
On Tue, 20 =
Aug 2024 at 08:43, Jovana Gvero <jovana.gvero@target-video.com> =
wrote:Agreed. =
;
Thanks for =
the heads up! Let’s discuss everything today at 2pm. Here is the link: =
https://meet.google.com/bbo-fbgb-hvm.
Best,
Jovana
On Mon, 19 =
Aug 2024 at 15:13, =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr> =
wrote:Hello Jovana =
Great =
let=E2=80=99s schedule it at 2pm EEST tomorrow.
Just a heads up =
on the matters we want to discuss
1. =
How can we =
maintain high viewability rates.2. =
Bandwidth – CDN =
rates.3. =
Target =
video=E2=80=99s Adserver.
Thank you and =
we are on hold for the invitation.
Best=
Theodora =
KiourkenidouBrainfood =
Mediawww.brainfoodmedia.gr | =
www.influencing.grAlfavita.gr | =
Allyou.gr | =
Avopolis.gr | =
Botrini.gr | =
Childit.gr | =
Enwsi.grEpixeiro.gr | =
Platform.gr | =
Tetrapodo.gr | =
glykouli.gr | =
Thecaller.gr
Avlonos 1, Athens, zip. 104 =
43P. +30 212 1056743 =E2=80=93 Int. =
103
From: Jovana =
Gvero <jovana.gvero@target-video.com>
Sent: =
Monday, August 19, 2024 3:36 PM
To: =
=CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr>
Cc: Stefan =
Velickovic <stefan.velickovic@target-video.com>; Tasos =
Vogiatzis <tv@brainfoodmedia.gr>; Customer Success <csm@target-video.com>; =
=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85 <andgian@brainfoodmedia.gr>
Subject: =
Re: Overage Notification
Hi =
Theodora,
Let’s do =
2pm EEST for tomorrow. I will send an invite =
soon.
Looking =
forward to speaking with you!
Jovana
On Mon, 19 =
Aug 2024 at 10:53, =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr> =
wrote:Hello Jovana =
I =
hope you are fine
I =
would like to propose scheduling our meeting for tomorrow between 11:30 =
AM =E2=80=93 2:00 PM EEST, if this time works for you and your =
team.
Please let me =
know if this timeslot is convenient.
Best=
Theodora =
KiourkenidouBrainfood =
Mediawww.brainfoodmedia.gr | www.influencing.gr
Alfavita.gr | Allyou.gr | =
Avopolis.gr | Botrini.gr | Childit.gr | Enwsi.grEpixeiro.gr | Platform.gr | =
Tetrapodo.gr | glykouli.gr | Thecaller.gr =
Avlonos 1, Athens, zip. 104 =
43P. +30 212 1056743 =E2=80=93 Int. =
103
From: Jovana =
Gvero <jovana.gvero@target-video.com>
Sent: =
Monday, August 19, 2024 11:09 AM
To: =
=CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr>
Cc: Stefan =
Velickovic <stefan.velickovic@target-video.com>; Tasos =
Vogiatzis <tv@brainfoodmedia.gr>; Customer Success <csm@target-video.com>; =
=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85 <andgian@brainfoodmedia.gr>
Subject: =
Re: Overage Notification
Dear =
Theodora and Tasos,
Sorry for =
the late reply. I suggest we schedule a meeting so that we can go =
over all the details and find the best possible solution for this =
situation? Please suggest a few time slots that suit you the =
best. You have been our client for many years, and it is very =
important for us to find a solution as soon as =
possible.
Let us know =
what you think!
Jovana
On Mon, 19 =
Aug 2024 at 09:47, =CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr> =
wrote:Kind =
reminderTheodora =
KiourkenidouBrainfood =
Mediawww.brainfoodmedia.gr | www.influencing.gr
Alfavita.gr | Allyou.gr | =
Avopolis.gr | Botrini.gr | Childit.gr | Enwsi.grEpixeiro.gr | Platform.gr | =
Tetrapodo.gr | glykouli.gr | Thecaller.gr =
Avlonos 1, Athens, zip. 104 =
43P. +30 212 1056743 =E2=80=93 Int. =
103
From: =
=CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr>
Sent: =
Wednesday, July 31, 2024 10:32 AM
To: ‘Stefan Velickovic’ =
<stefan.velickovic@target-video.com>; ‘Tasos =
Vogiatzis’ <tv@brainfoodmedia.gr>
Cc: ‘Jovana =
Gvero’ <jovana.gvero@target-video.com>; ‘Customer =
Success’ <csm@target-video.com>; =
‘=CE=91=CE=BD=CE=B4=CF=81=CE=BF=CE=BC=CE=AC=CF=87=CE=B7 =
=CE=93=CE=B9=CE=B1=CE=BD=CE=BD=CE=B1=CE=BA=CE=BF=CF=80=CE=BF=CF=8D=CE=BB=CE=
=BF=CF=85’ <andgian@brainfoodmedia.gr>
Subject: =
RE: Overage Notification
Good morning =
StefanThank you for =
your help
Tasos will soon =
follow up with the payments and the renewal of our plan. =
As =
you know, our platform is currently in the beta testing phase, and we =
are experimenting with various demand partners and ad formats. We have =
also initiated discussions about integrating your demand into our system =
through code tags.
The recent =
overconsumption to the enimerotiko.gr, occurred after we altered a =
setting to keep the player open at the request of a demand partner who =
wanted to improve viewability. The immediate results were impressive, =
with a significant improvement in viewability rates. However, we =
underestimated the impact on our bandwidth consumption, leading to an =
overconsumption issue.
Enimerotiko.gr =
is a high-traffic website, and the test traffic is not representative of =
its actual traffic volume. This has led us to reconsider the use of the =
video player, especially in terms of whether it will ultimately balance =
our profitability. Our initial strategy was to keep the player closed =
when there were no ads to serve, but we tested the open player to see if =
it would affect the viewability rate, and it did, quite positively. We =
faced similar issues with most of the demand partners we =
tested.
To =
resolve this, we would greatly appreciate your team’s expertise. The key =
question we need to address is: how can we maintain high viewability =
rates while ensuring the player only opens when there is an ad to =
serve?
We =
look forward to your feedback and any suggestions you may have to help =
us navigate this challenge.
Best=
Theodora =
KiourkenidouBrainfood =
Mediawww.brainfoodmedia.gr | www.influencing.gr
Alfavita.gr | Allyou.gr | =
Avopolis.gr | Botrini.gr | Childit.gr | Enwsi.grEpixeiro.gr | Platform.gr | =
Tetrapodo.gr | glykouli.gr | Thecaller.gr =
Avlonos 1, Athens, zip. 104 =
43P. +30 212 1056743 =E2=80=93 Int. =
103
From: Stefan =
Velickovic <stefan.velickovic@target-video.com> =
Sent: Monday, July 29, 2024 2:57 PM
To: Tasos =
Vogiatzis <tv@brainfoodmedia.gr>
Cc: =
=CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr>; Jovana Gvero <jovana.gvero@target-video.com>; Customer =
Success <csm@target-video.com>
Subject: Re: =
Overage Notification
Hello, =
As far as I can see, the reason for the sudden increase in =
bandwidth consumption is enimerotiko.gr, starting from 26th of =
July:Best =
regards
Stefan
On Mon, 29 =
Jul 2024 at 13:48, Tasos Vogiatzis <tv@brainfoodmedia.gr> =
wrote:Hello
3 days ago we were at 75% of a $1200 program that lasted over a =
yearAnd in 2 days we have $1000 charge?????
It=E2=80=99s VERY URGENT=E2=80=A6
Tasos Vogiatzis
Managing Director
www.brainfoodmedia.gr | www.brainfood.gr =
P. 212-1056743 | M: +306940715510
From: Stefan =
Velickovic <stefan.velickovic@target-video.com> =
Sent: Monday, July 29, 2024 2:25 PM
To: =
=CE=98=CE=B5=CE=BF=CE=B4=CF=8E=CF=81=CE=B1 =
=CE=9A=CE=B9=CE=BF=CF=85=CF=81=CE=BA=CE=B5=CE=BD=CE=AF=CE=B4=CE=BF=CF=85 =
<doraq@brainfoodmedia.gr>
Cc: Tasos =
Vogiatzis <tv@brainfoodmedia.gr>; Jovana Gvero <jovana.gvero@target-video.com>; Customer =
Success <csm@target-video.com>
Subject: =
Overage Notification
Hello =
Theodora,I hope you are doing well.
I want to inform =
you that your account has exceeded the allocated bandwidth usage and has =
reached an overage of $822.86 due to an additional usage of 8.2 =
TB.Your initial plan, which includes 21 TB of data, has been =
exceeded.
Consequently, any further bandwidth consumption will be =
billed at the overage rates.I would suggest that we revise your =
plan as soon as possible, and agree on the best option for continued =
cooperation.Best regards
Stefan
— =
Stefan Velickovic
Customer Success Manager
Team =
Lead
=
Omladinskih brigada 88b | 11000 Beograd | MB =
20897651
— =
Stefan Velickovic
Customer Success Manager
Team =
Lead
=
Omladinskih brigada 88b | 11000 Beograd | MB =
20897651
— =
Jovana =
GveroBusiness =
Development ManagerOmladinskih brigada 88b | =
11000 Beograd | MB =
20897651
— =
Jovana =
GveroBusiness =
Development ManagerOmladinskih brigada 88b | =
11000 Beograd | MB =
20897651
— =
=
J=
ovana GveroBusiness Development =
ManagerOmladinskih brigada 88b | 11000 Beograd | MB =
20897651=
— =
=
J=
ovana GveroBusiness Development =
ManagerOmladinskih brigada 88b | 11000 Beograd | MB =
20897651=
— =
=
J=
ovana GveroBusiness Development =
ManagerOmladinskih brigada 88b | 11000 Beograd | MB =
20897651=
— =
=
J=
ovana GveroBusiness Development =
ManagerOmladinskih brigada 88b | 11000 Beograd | MB =
20897651=
—
J=
ovana GveroBusiness =
Development ManagerOmladinskih brigada 88b | 11000 Beograd | MB 20897651
——=_NextPart_001_00C5_01DAF7AA.6DFD9FD0–
——=_NextPart_000_00C4_01DAF7AA.6DFD9FD0
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